Hardware troubleshooting
Investigate workstation, peripheral and supported equipment problems at the workplace.
Tech Care Plus • Serving Canada
Onsite IT Support
Hands-on technical support for hardware, networking, infrastructure and issues that require an onsite technician.
Support built around your businessOnsite IT Support
01Hardware troubleshooting
02Network assistance
03Device deployment
04Planned site work
A clear scope. Practical next steps. One technology partner.
Onsite IT Support
Hands-on support for the technology at your workplace.
Some problems need someone beside the equipment. Onsite support helps with physical infrastructure, device deployment and troubleshooting that cannot be completed remotely, with the work and visit arrangements agreed in advance.
Network assistance
Help diagnose physical connectivity, switching, firewall and office-network issues.
Device deployment
Coordinate installation and setup of agreed business computers and related equipment.
Planned site work
Prepare a scope, access requirements and handover for scheduled technical work.
Is this right for your business?
Start with the challenges you want to solve.
We work with businesses across Canada. Tell us what is affecting your team, which systems are involved and what a better outcome would look like.
We will review the requirements with you and agree on the supported technology, responsibilities and next steps before work begins.
Talk to our team- Physical equipment needs attention
- An office network has a connectivity fault
- You are deploying or replacing business devices
How we work
A clear path from requirements to support.
01
Understand
Discuss your business needs, affected systems and the outcomes you want to achieve.
02
Assess
Review the relevant environment, dependencies and priorities before recommending a scope.
03
Coordinate
Agree responsibilities, access and timing, then carry out the approved work.
04
Review
Confirm the outcome, document relevant changes and discuss any ongoing support needs.
Common questions
Know what to expect.
Every environment is different. The service scope and delivery arrangements should match your business requirements.
How are onsite visits arranged?
Tell us the location, affected equipment and business impact. We confirm the technical requirements, scheduling and service arrangements before a visit is committed.
Do you serve businesses across Canada?
Yes. Tech Care Plus serves businesses across Canada. We discuss your location, systems and service requirements to confirm the appropriate delivery arrangements.
How do we get a quote?
Use the inquiry form below or call (437) 370-2729. Share the number of users or sites involved, the affected technology and your priorities so we can discuss an appropriate scope and quote.
Let's talk
Let's discuss your requirements.
Share your current challenges, planned changes or support requirements. Our team will help you identify the next step.
Prefer to speak with us?
(437) 370-2729
info@techcareplus.com
Connected services